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Why Listening Skills Matter
Listening is about much more than hearing what someone says. Explore the role of presence, self-awareness, empathy and curiosity — and why listening skills matter far beyond the counselling room.

Samantha Crapnell
5 hours ago3 min read


Show Your Workings Out
Why do assessors keep asking you to explain your thinking? A reflection on single-, double- and triple-loop learning, and why ‘showing your workings out’ matters in counselling training and practice.

Samantha Crapnell
Oct 20, 20253 min read


Reflections on Impact and Collaboration at BACP 2025
What happens when the issues affecting society enter the counselling room? Reflections from the BACP Research Conference 2025 on research, collaboration, social justice and creating impact beyond therapeutic practice.

Samantha Crapnell
May 16, 20253 min read
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